💰 The Upsales integration is only available on our business plan.
You can integrate Vaam with Upsales to get video stats in your CRM. Once you've configured the integration we'll send data about opens, views, and conversions to the customer card of the viewer.
You need a Vaam Business account to integrate with Upsales.
Configuring the Upsales integration
Open up your integration settings and click the button that says "Click here to connect your Upsales Account". This will redirect you to our app on Upsales. To install it, click "Aktivera", as in the screenshot below, and accept the terms and conditions.
Now click "Sign in with Vaam". If you're not logged in to Vaam you will be asked to log in.
You will return to Upsales once you're logged in. You will see the same view, with an extra button that says "Spara". Click that button.
Head on back to your integration settings. It should now show Upsales as connected.
Using the Upsales integration
Once you have configured the Upsales integration, it will automatically send stats to your CRM when we can identify the viewer. This identification can be done in two ways:
The viewer is logged in to Vaam. (If you're using Vaam to communicate with external customers, this is not a likely scenario.)
You have appended viewer identification to your share link. See the section below for a guide.
Adding viewer identification to the share link
The easiest way to add tracking information to the share link is to use the share modal. Open it up and add your recipient's email address in the viewer tracking field (1). Once the green checkmark (2) shows up we've added the tracking information. Click the "Copy for email" button (3) to copy the linked preview, which now includes tracking information.
The viewer information is added by appending a query parameter to the share link. For example, the share link https://app.vaam.io/share/123456 with tracking information will look like this: https://app.vaam.io/share/123456?v=john%40volvo.se. When that link is opened, we'll pick up the email address from the URL and use it to parse and send information to Hubspot.